Frequently asked questions
What am I buying?
Each VALI Guides product is a digital PDF guide. No physical item is shipped.
How will I receive my guide?
After a successful payment, you will receive an order confirmation and a separate email with your download link. Your digital guide can be accessed immediately—no shipping address or physical delivery is required.
Can I print the PDF?
Yes. The guides are designed for personal, self-paced use on screen or in print. Printing quality and layout can vary by device and printer.
Can I share or resell a guide?
No. Your purchase is for personal use only. Copying, reselling, uploading or distributing the files is not permitted.
Are the wellbeing guides medical advice?
No. Health, fitness, sleep, menstrual cycle and recovery guides are educational resources, not medical diagnosis or personalised treatment. Speak with an appropriately qualified professional when you need individual advice or urgent support.
What is your refund policy?
Because digital products are delivered instantly, refund eligibility can depend on whether the file has already been accessed or downloaded. Please review our Refund Policy before purchasing.
How can I contact you?
Use the Contact page and include the email address used for your order. We will respond as soon as reasonably possible.